Tough features a dual-layer construction, with a flexible interior and a rigid exterior, designed to help protect your iPhone from everyday bumps and drops.

Tough MagSafe offers the same protective construction and also includes an integrated magnetic ring for use with MagSafe-compatible chargers and accessories.

Our Tough and Tough MagSafe cases feature a dual-layer structure and raised bezels around the screen and camera to provide additional protection against bumps, drops, and direct contact with surfaces.

Yes. The design incorporates raised edges around the screen and camera lenses to help prevent direct contact with surfaces and provide additional protection against bumps and drops.

Yes. The Tough MagSafe features an integrated magnetic ring designed for use with MagSafe-compatible chargers and accessories, such as mounts, wallets, and magnetic chargers.

You can check your exact iPhone model in Settings → General → About.

We recommend verifying it before finalizing your purchase, as each case is designed specifically for the selected model.

Contact us as soon as possible at hello@theseenclub.com. If your order has not yet been prepared or shipped, we will do our best to modify or cancel it. If it has already been shipped, we cannot guarantee changes and you will have to manage the return once you receive it.

Please write to us as soon as possible. If the order has not yet been shipped, we will try to update the address. If it is already in transit, any modifications will depend on the options offered by the shipping company.

First, check your spam or junk folder. If you can't find the confirmation, please write to us at hello@theseenclub.com indicating the name and email used during the purchase and we will help you locate the order.

We currently ship within Spain. We will expand our shipping destinations later.

Estimated delivery is 3–5 business days. Delivery times may occasionally be affected by holidays, periods of high demand, or carrier incidents.

Once your order has been shipped, you will receive an email with tracking information to check the status of your shipment.

Yes. If you have purchased online, you generally have 14 calendar days from when you receive your order to exercise your right of withdrawal without needing to give a reason.

Email us at hello@theseenclub.com so we can help you.

If the product arrives defective, damaged, or does not correspond to the item ordered, Seen Club will cover the necessary costs to manage the return, repair, or replacement as appropriate. Solutions for non-conforming goods must be provided at no cost to the consumer.

You may request a refund within the applicable legal period.

If you received exactly the product you selected but mistakenly chose a different iPhone model, or simply changed your mind, the direct return costs will be borne by the customer.

When you validly exercise your right of withdrawal, we will proceed with the refund within the legally established deadlines. The refund may be withheld until the returned products have been received or until you provide proof of their return, as applicable.

All Seen Club products come with the legal guarantee applicable in Spain against defects or non-conformities. This guarantee does not cover damages resulting from improper use, accidents, or normal wear and tear of the product.

Yes. The prices shown on Seen Club include applicable taxes. Shipping costs, where applicable, are displayed separately before checkout.

You can securely pay using the methods available during checkout. When we activate Shopify Payments, we will be able to accept cards such as Visa, Mastercard, Maestro, American Express, and UnionPay, in addition to accelerated payments like Apple Pay, Google Pay, and Shop Pay

Yes. Payments are processed through the payment platforms available on Shopify and payment information is managed using the corresponding provider's secure systems.

You can write to us at hello@theseenclub.com for any inquiries related to products, orders, shipping, or returns.

We try to answer all queries as soon as possible, usually within 1–2 business days.

To help you faster, please provide your order number and the email used during the purchase. If the product is defective, damaged, or incorrect, we recommend also attaching photos of the product received.